HCCS offers health information and advice, including Chinese and Vietnamese interpretation services. Referrals come from GPs and the Home Interpretation Service, covering the entire borough with our outreach efforts. We're also available to help with emergencies.

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HCCS also offers advice and assistance to our members regarding benefits and housing. Understanding entitlements can be challenging, so we guide individuals in applying and completing the appropriate forms for their specific needs.

Additionally, we provide our members with valuable advice on life in the UK. 

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We are able to offer person-centred advice on any topic; please get in touch with us to book an appointment with our adviser. 

HCCS has noticed a rise in Asian hate crimes amid the pandemic, as the outbreak of COVID-19 saw a rise in discrimination towards East and Southeast Asian communities within the UK.

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Your safety and well-being are important to us. We offer a free helpline for victims of racism and hate within East and Southeast Asian communities. Reporting incidents helps us understand and map them, and enables authorities prevent them from occurring.

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HCCS is an On Your Side consortium partner offering dedicated support for ESEA victims of racism and/or other hate forms, funded by the Department for Levelling Up, Housing and Communities.  To access On Your Side, go to www.onyoursideuk.org or call free on 0808 801 0393.

HCCS is evolving into a community and resource center for East and Southeast Asian (ESEA) communities, with a strong presence of Hongkongers. We're funded by the Department of Levelling Up, Housing and Communities through the London Hong Kong Welcome Programme.

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Our services are free, and we've gained trust as a reliable source of support for Hongkongers settling in the UK. We also foster community integration by connecting Hongkongers with existing service providers and organizing events like ESOL English Classes.

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If you are interested, please reach out:

• Instagram: @hkersadvice_hccs

• Telegram channel: @hccschannel

• Facebook: HackneyChineseCommunityServices

• Email: hkersadvice@hackneychinese.org.uk